Executive Assistant & Business Support Specialist

EA & AI Business Support Specialist
Full Time, 9AM - 5PM Melbourne Time

This is not a traditional Executive Assistant role. It combines executive support, business operations, AI-driven productivity, and basic HR coordination.

Responsibilities:
*Business & Executive Support: Assist with daily business activities, manage priorities, coordinate tasks, and keep operations moving.
*AI & Automation: Use ChatGPT, Microsoft Copilot, and other AI tools to create AI agents, automate repetitive tasks, and improve productivity.
*Operations & Project Coordination: Coordinate projects, track progress, follow up on action items, and keep stakeholders informed.
*HR & Recruitment Support: Handle basic HR tasks, recruitment coordination, and internal hiring activities.
*Documentation & Reporting: Create, organise, format, and polish professional documents, reports, presentations, and business materials.

Candidate Requirements:
Minimum 5+ years of experience, preferably working with IT companies, particularly SaaS businesses.
Strong understanding of the IT and SaaS industry.
Highly proficient in AI tools, especially ChatGPT and Microsoft Copilot.
Must understand how to use AI to automate workflows, create AI agents, manage tasks and improve productivity.
Someone who is proactive, sharp, quick-thinking and highly organised.

Highly proficient in AI tools, especially ChatGPT and Microsoft Copilot.
Must understand how to use AI to automate workflows, create AI agents, manage tasks and improve productivity.

• Experience supporting an MSP, ICT, technology, or professional-services business.

• Exposure to HR or recruitment coordination, or CRM tools.

• Familiarity with workflow automation (for example, Zapier, Make, or Power Automate) and basic data analysis.

• Relevant tertiary qualification; AI or productivity certifications are viewed favourably